Shipping Policy

Shipping Policy

FREE SHIPPING We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses located worldwide!

Order Cancellation Please be aware, once an order is placed, we can't cancel the order, as it begins processing immediately, however, once your order arrives to you, you may reach out to our support team in order to start the return process. Once you return your order, we can process a refund! Priority + Insured Shipping If you've selected Priority + Insured shipping, you will be given the option to have your order reshipped, or refunded if the order is lost in transit. If you ordered using "Free Shipping" or "Priority Processing" we will reship your package if it is lost during transit.

SHIPPING TO OVER 200 COUNTRIES We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

LOST/MISSING PACKAGES is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

CUSTOMS We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME Shipping time varies by location. These are our estimates: Location *Estimated Shipping Time United States 7-15 Business days Canada, Europe 7-15 Business days Australia, New Zealand 7-15 Business days Central & South America 15-25 Business days Asia 7-15 Business days Africa 15-30 Business days Max delivery time – 20 business days. *This doesn’t include our 2-3 day processing time. *All shipping times exclude clearance/customs delays

TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”. For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. WILL

MY ITEMS BE SENT IN ONE PACKAGE? For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. If you have any other questions, please contact us and we will do our best to help you out.